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The Dash: Designing for Voice 101

How do we gauge whether our content is hitting the mark? We analyze it, of course!

The Dash: Could UX research be your next big thing?

We’ve shared some heavy discussions lately about this: on separating the writing from the strategy, the different backgrounds that led us to this work, ethical, accessible and inclusive practices, and fighting for our place on design and product teams.

The dos and don’ts of hiring a UX writer

If you’re going to hire a UX writer soon, there are a few things you should know to make sure everyone’s experience is a positive one!

The Dash: Why Facebook switched to “content design”

This week we’ve got an in-depth look at the past, present, and future of our industry from Kristina Halvorson, how to survive being the sole UX writer with Mario Ferrier, and of course, some quality content from emerging UX writers too! 

The Dash: Our 50th edition!

This week we’ve got an in-depth look at the past, present, and future of our industry from Kristina Halvorson, how to survive being the sole UX writer with Mario Ferrier, and of course, some quality content from emerging UX writers too! 

Writers of Silicon Valley Podcast: Jessica Ouyang and Jolena Ma transcript

In this episode, Patrick speaks with Jessica and Jolena about their product Ditto, what it means for UX writers and content strategists, how they developed the product, what it’s like going through the Y Combinator process, and where they want to take it.

Atomic design needs atomic UX writers

What is atomic design? Russell Norris shares great insight into how atomic design works and how UX writers should leverage it!

The Dash: How to be a truly great UX writer

This week’s Dash should help you find out what it takes to be an exceptional UX writer. We’ve got articles from around the globe about how to do ‘good’ UX writing, what it means to be a UX writer on a CX team, respecting your users, and staying empathetic in your online communications. 

When a UX writer joins a CX team

James shares how CX thinking has influenced his UX work, taking the broader perspective from CX and using that to inform his work on experiences at the individual level.

The Dash: A guide to UX writing challenges & more

In this week’s Dash you’ll find: Shopify changing their content strategy to content design, a UX writing glossary, completing a UX challenge and more!

Writers of Silicon Valley Podcast: Tamara Hilmes transcript

Patrick and Tamara talk about what makes working at Spotify so great, and the skills needed there to succeed and a UX writer.

How to complete a UX writing challenge during the interview process

Pembroke King, UX Writer at Catawiki, describes every step in detail on how she completed the UX writing challenge that got her the job!

Writers of Silicon Valley Podcast: Ben Barone-Nugent transcript

In this conversation with Patrick and Ben Barone-Nugent, they cover: what’s it like to work at Netflix, do you succeed as a UX writer / content designer there and much more.

What is UX writing?

Take a peek into the first 3 lessons from our UX Writing Fundamentals course. Learn what UX writing is, why it’s important, and how UX writers work on a design team.

How we moved from content docs to Abstract at Wix

UX Writer & Team Lead at Wix, Jenni Nadler shares how her team transitioned from using content documents to using Abstract.

Writers of Silicon Valley Podcast: Andy Welfle and Michael J Metts transcript

In this podcast, Patrick chat with Andy and Michael about their new book “Writing is Designing.”

Equitable hiring in UX writing

Christie Fremon shares what she’s learned about seeking equity in the hiring process.

Writers of Silicon Valley Podcast: Gordon MacRea transcript

Gordon MacRae is an instructional designer, product manager, UX writer, and more. In this podcast, Patrick and Gordon talk about everything to do with hiring UX writers in 2020, and getting hired.

UX Writing: What, Why, and How – webinar recording presented for IxDA Dubai

Bobbie introduces how UX writing has evolved as its own discipline in the tech industry in a recent webinar with IxDA Dubai. She explains why UX writing is essential to product success and customer happiness.

Content Testing and Research – webinar recording presented for UXPA International

In a recent webinar for UXPA International on Content Testing and Research, Bobbie talks about the importance of testing content and how to do it in different scenarios.

Classism in UX copy: A Coronavirus era case study

Upon discovering classism in UX copy in COVID-19 related writing, UX researcher John McLeod-Moya performed his own research and case study during the pandemic. Here he offers his insights for more inclusive messaging.

Taxonomies and metadata: 5 key tips for UX writers

Expert in taxonomy and Image Librarian at Primark, Alice Walsh shares the fundamentals of metadata for beginners in the field.

Writers of Silicon Valley Podcast: Angela Gordon transcript

Angela Gordon describes what it’s like working on a team of UX writers at Dropbox.

GPT-3 is coming. Are you ready for AI?

UX writers and content strategists need to start preparing for GPT-3 – and we can do that by articulating the value we provide now.

Writers of Silicon Valley Podcast: Ryan Farrell transcript

Ryan Farrell, creator of the Daily UX Writing Challenge, chats with Patrick on the skills they think are underrated in the UX writing community and more.

What I learned from UX writing portfolio reviewers

Joel Ramey shares insights from UX writing portfolio reviews by experts in the industry.

Writers of Silicon Valley Podcast: 12 pieces of UX writing wisdom transcript

Get 12 pieces of essential UX writing wisdom from the first year of the Writers of Silicon Valley podcast

Who said that: How to turn words in your head into product voice

Adina Cretu gives an in-depth guide on how to bring a product’s voice to life by giving it personality. It all begins with asking the right questions.

Writers of Silicon Valley Podcast: Annie Adams transcript

Annie Adams shares her experience on working as a UX writer in the fashion industry.

Getting started with writing inclusive copy

Writing inclusive copy allows us to build trust with all users and not leave anyone out. Kaitlyn shares a few tips for beginners on how to get started.

The Dash: How to build your UX writing network

Yes, you do need to know your stuff when it comes to UX writing. Us UX writers can spot a fraud a mile off!

5 ways to build your professional UX writing network

Alexandra gives a comprehensive list of resources and tips on how to start building and growing your network.

Writers of Silicon Valley Podcast: Hillary Black transcript

Patrick interviews Hillary Black, chatbot extraordinaire and author of “How To Design A Chatbot” on how to create chatbots people actually use.

How to write for voice experiences: 4 key tips for UX writers

Anna shares her best practices on how to go from writing meant for reading to writing for hearing.

The Dash: Get to work

We’re once again finding ourselves saying “wow, these certainly are uncertain times”… but one thing we can control is the good work we do.

The Dash: A message from us

Wow, it’s been a tough week. On top of a pandemic. To our Black brothers and sisters, we stand with you. From all of us, thank you for being part of the UXWC community. We’re so much more because of you.

How to succeed as a sole UX writer

As the sole UX writer on a design team, Kendra Ralston shares how to navigate this complex experience and advocate for your work.

Writers of Silicon Valley Podcast: Kathryn Strauss transcript

Patrick interviews Kathryn Strauss, Senior UX Writer at Square about how writers can participate in UX research, the future of the industry, and the types of skills it takes to be a really good UX Writer and Content Strategist.

Why you should care about localization in UX writing

When it comes to user experience (UX) writing, every word matters. UX writer Michael Winnington explains why localization should be at the forefront of your thinking.

The Dash: How to create a killer UX writing portfolio

The rest of your career starts here. Whether you’re just starting out or you’ve recently found yourself starting again, this week’s Dash is for you.

Tips for your UX writing portfolio when you’re starting out

Get the best tips for structuring your UX writing portfolio from Andy Welfle, Adobe Content Strategy lead and hiring manager, and co-author of “Writing is Designing”.

Chatbots save lives

In challenging times, Finn Astle shares how chatbots can significantly improve customer experience.

Writers of Silicon Valley Podcast: Sophie Tahran transcript

Sophie Tahran is Senior UX Writer for The New Yorker at Condé Nast. She started writing at Lyft and lead UX writing at InVision. Patrick Stafford interviewed Sophie about her work in UX writing.

The Dash: The one about content strategy

The Dash is our UX writing newsletter filled with useful links, resources, articles, videos, and more. This edition sent on Tuesday, April 14th.

The anatomy of a UX writing job interview: what you need to know

Heather McBride shares her UX writing interview experience and discusses in detail what you can expect in your upcoming UX job interview.

The Dash: Write with care (especially now)

The Dash is our UX writing newsletter filled with useful links, resources, articles, videos, and more. This edition sent on Tuesday, April 14th.

Writers of Silicon Valley Podcast: Roy West transcript

Roy West is the design director, UX Writing, at Uber. But his UX writing career extends beyond that into Google, NeXT and more. Patrick Stafford interviewed Roy about his work in UX writing.

Learn how to write and design a chatbot: UXWC course preview

Want to learn how to write and design chatbots? This guide will give you everything you need to know. No coding required!

Dear Companies, Here’s how to hire a UX writer

User experience (UX) writers are many things. A lot of us come from copywriting, technical writing, or support backgrounds and have spent a lot of time working to build brand…

Why you should absolutely hire a remote UX writer

Did you enjoy this blog post? Level up your skills and knowledge in one of our courses. Your career is depending on you!

How to succeed as a remote UX writer

UX writing is a fast growing field, but job opportunities for remote workers are still less common than for UX designer or copywriter jobs.

How to research and test content and copy

Learning how to test and measure your content is difficult, but not impossible. This course will show you how.

The UX writer’s guide to influencing without authority

Influencing without authority is a skill that UX writers need to learn – and here’s how.

UX writer salary survey: How much money do UX writers make?

Read the results of our UX writer salary survey, and find out the average UX writer salary in your area.

The product design ratio

Why is the product design ratio so skewed? The other day I was scrolling through Twitter and saw this: Thank you, Rachel, for tweeting everything the UX writing community wants…

Introducing our new digital strategy secret weapon: CX Writing!

After some waiting, some tinkering, and a lot of work on our end, our next course is finally available: introducing the new way to boost your digital strategy skills… The…

An introduction to CX Writing and our upcoming course

Since we launched the UX Writing Fundamentals course, we knew we wanted to expand into other areas. CX Writing seemed the perfect next step. There’s so much to teach when…

Ready for a UX podcast about writing and content?

There are plenty of articles about design online, but what about a UX podcast about writing and content? Our very own co-founder, Patrick Stafford, recently launched “Writers of Silicon Valley”,…

Introducing our upcoming advanced UX writing courses!

When the UX Writers Collective launched in January, the original vision was to offer a UX Writing Fundamentals course, and then an Advanced UX Writing course. Instead, we’re now offering…

The UX Writing Fundamentals course has 100 students!

In mid-2018, we formed the UX Writers Collective and began writing all of the content for the Fundamentals course. We had a vision: with so many companies needing UX writers…

Welcoming 2 awesome people to the UX Writers Collective

It’s been a whirlwind first 6 months for the UX Writers Collective! We launched our UX Writing Fundamentals Course in January, and so far the response has been overwhelming. In…

How to become a data-driven UX writer (and how to A/B test copy)

Conversations about data are often focused on technical fields, like development and product management.   When it comes to writers, data-driven decision making becomes a little fuzzy. How does it…

The UX course graduate survival guide

Something strange has happened over the past several years. With more UX graduates attending bootcamps and intensive sessions designed to get them up to speed on UX design and research, we’re…

UX writing versus microcopy

So what’s the difference between microcopy and UX writing? The growth of UX writing and content strategy has sparked all sorts of great conversation and debate. Whether you call yourself…