ux writer fundamentals

Work as a writer on a design team

UX Writing Fundamentals Online Course

Learn the fundamentals of UX writing online in this self-paced course. Become a certified UX writer in just 8-10 weeks. Developed by experts from Google, Amazon, and Intuit.

Price: US $900

Learn from experts

Study online in this career development course written by professional UX writers from Google, Amazon, and Intuit.

Get a full skill set

Go beyond microcopy. Learn essential design and writing best practices, team collaboration, and deliverables.

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Study anywhere

Busy work schedule? No problem. Learn at your own pace, on your own time with feedback from instructors.

Prep your portfolio

In this course, you’ll complete a portfolio-ready project writing a style guide and UX text for a mobile app in Figma.

Course Reviews

An important step in my career evolution

Taking the Fundamentals course was an important step in my career evolution from Product Manager to UX Content Strategist. I just booked a project I'm really excited about -- and they found me in your Certified UX Writers directory. Looking forward to taking another course soon!

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Kristen Mirenda
Freelancer

I needed to validate the choices I was making

I work at a fintech startup and I took this course because, as a UX Writer in South Africa, I felt like I was working in a vacuum. I needed to validate the choices I had made. The UX Writers Collective helped me do just that. It taught me how to back up my choices when I advocate for the voice of the customer.

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Ryan Jales
UX Writer, Luno

I had no idea I could learn so much

All the assignments were very useful and fun and the feedback was always very constructive and individual with concrete suggestions for improvement. Getting this kind of feedback from professional UX Writers is invaluable. I write copy for my projects with much more confidence now.

I would 100% recommend this course

I would 100% recommend this course for anyone looking to get a more structured background in UX writing... Now that I've completed this course, I feel way more confident in working on a design team, and I have a solid base to continue to learn and contribute to this field.

Where Students Come From

Curious about whether you’ll be in good company? You will. Our students come from top tech companies. (And other amazing places.)

Earn a Certificate in UX Writing

About the course

Become a certified UX writer and learn the building blocks of UX writing and content design. Developed by professional UX writers from Google, Amazon, Intuit, and more. Learn how to do the job and get hired!

You’ll also complete your final project in Figma, so you’ll leave with a working knowledge of how to edit text and other assets in one of the most popular tools among design teams.

Course Overview

Put your writing skills to good use

This course is perfect for college grads, journalists, copywriters, and other writers who want to transition to this new and exciting field. It’s also well-suited for product managers, front-end developers, and UI designers looking to develop high-level product writing skills.

ux writer career

Get certified in user experience writing

The UX Writing Fundamentals course is self-paced and online. You’ll earn an industry-recognized certificate in UX writing proficiency to help you land your next role. Take your time or speed through—it’s up to you! Average students take anywhere from 20-40 hours and 8-12 weeks to complete the course. As you complete each lesson, you’ll submit practice work. We’ll review and grade your practice submissions and the final exam.

ux writer career
chatbot writing

Get access to our student and mentor community

You won’t go through this course alone. Not only will you be guided with active comments and feedback during the course, but you’ll also have access to our student and mentor community. Participate in a private student Facebook group and a Slack mentor group as well. Ask questions, compare notes, share job ads, and create valuable industry connections!

Course Syllabus

  • What a UX Writer actually writes
  • The responsibilities of a UX Writer
  • The people a UX Writer works with
  • What it’s like to work in the design process
  • Your practice project
  • Define the who and how behind your content
  • Understand the impact of a defined voice & tone
  • Map the tone across the experience
  • Defining styles and content patterns
  • Check your content by listening to your customers
  • Project practice work
  • Why “keep it short”?
  • Best practices for scannability
  • Right content for the right user at the right time
  • UX writing versus other types of writing
  • Put your editing skills to work
  • Project practice work
  • Best practices for component writing
  • Writing user actions—dialogs, CTAs & buttons
  • Writing effective communications—notifications, alerts & errors
  • Writing user inputs—lists & forms
  • A few extras—404 pages, progress indicators
  • Project practice – Component Writing
  • Learn when and how to audit your content
  • Create deliverables to document and organize your copy
  • Onboard your users
  • Test your copy
  • Project practice work
  • The UX writing workflow
  • UX writing and usability testing
  • Managing relationships with stakeholders
  • Managing conflict
  • The tools and apps you need
  • Find the right job fit
  • Organize your job search
  • Create your portfolio
  • Interview like a boss
  • Job & role-related resources

Course Authors

Founder and principal author. Former Head of UX Content Strategy for Google Payments & Google Assistant Transactions. Former design & content Sr. UX Manager for QuickBooks Online & QuickBooks Self-Employed. 

Bobbie Wood
Founder of the UX Writers Collective

Co-founder and current head of conversational design at ServiceNow. Former team lead for Amazon customer service UX writing and conversational interface designers. Former principal content designer for Intuit TurboTax. 

Carol Valdez
UX Writing & Voice Lead, ServiceNow

Co-founder and former lead digital copywriter at MYOB, Australia’s largest accounting software company. Content strategist with clients including KPMG, Dropbox, Data Republic and more. Host of the Writers of Silicon Valley podcast.

Patrick Stafford
CEO, UX Writers Collective

Co-founder, author of the UX Writing Jobs newsletter, and current Head of Learning Products at Multiverse.

Gordon Macrae 
Instructional Design Leader, Multiverse (formerly WhiteHat.org)

Jeneba was most recently a Senior Product Content Strategist for AvidXchange.

Jeneba Wint
Product Content Strategist

Director of UX Content Strategy & Design at Charter Communications. Previous experience at Disney, AOL, and MSN.

Mike Strickland
Director of UX Content Strategy and Design, Charter Communications

Course Requirements

Time requirements

Time estimates fall around 20-40 hours of study and practice work for this course depending on your speed. There are 7 units in the UX Writing course. Each unit is broken down into a series of 4-6 lessons with practice quizzes and reviews along the way. To be certified, you must receive a passing score on a challenging UX Writing final project and a final exam.

This course is designed to fit around your schedule; lessons are available on-demand at any time. There is no live instruction, so you’re free to study whenever you have time.

By the end of the course, you’ll have built your first UX Writing samples to include in your writing portfolio.

Prerequisites

  • A computer with the latest version of Chrome
  • A broadband internet connection
  • Fluent English writing proficiency
  • Some familiarity with UX terms and methods
  • Self-motivated and able to learn by reading and writing
  • A Google account for sharing with instructors
  • A quiet space and a love for great communication

Need more info?

Read our frequently asked questions.

Course Preview

Free Lessons: Dive into UX Writing Fundamentals

Still curious? Check out the first two lessons of the UX Writing Fundamentals course, for free!

Webinar: Ask the Experts-Kickstarting Your UX Writing Career (Part 1)

Ready to dive into user experience writing full-time? Not sure where to start? Check out this Q&A with Bobbie Wood and Patrick Stafford, the founders of UX Writers Collective.

Webinar: Ask the Experts-Kickstarting Your UX Writing Career (Part 2)

You asked. We’ve got more answers! In this Q&A webinar, we cover tools and trends for 2021, your role as a UX writer, how to work cross-functionally with a design team, and more.